FREQUENT QUESTIONS
Do you realize furniture based on customer sketches or projects?
Certainly! Any sketch, photo or project of a customer can be a starting point to produce furniture pieces.
Are you going doorstep for measurements?
YES! An M13 Design Studio consultant will go to the customer’s home or onsite to perform the measurements needed to create furniture and to offer them technical advice. This service is free. The design is ensured by our company.
Do you offer transportation?
YES! Furniture transport in Craiova city is free. For other locations, transport is provided surcharge. We mention that the delivery is done by car or by courier firms collaborating with M13 Design Studio. Delivery is secured until the front of the building where you reside or premises.
What happens after I get an offer for custom furniture?
If the offer is accepted we will set a meeting for final measurements and to determining the final details. Then a contract is signed then the furniture will go into production.
Where can I see your products?
Furniture products presented on M13 Design Studio website are available on demand or in stock. There are a number of sample products exhibited in our showroom, so you can form an opinion on the material and quality offered.Our location can be found in the contact section.
What are the benefits?
- custom design tailored to customer needs
- technical support provided by specialized designers in the field
- complete design solutions upon request
- specialized counseling provided free
- free technical consultancy
- free transport services (in Craiova)
- competitive prices
- high adaptability for solutions
- latest materials and technology
- short execution and delivery deadlines
- quality standards for marketed products
What are the payment methods?
M13 Design Studio offers the following payment options:
- Online payment with Visa or MasterCard credit card
- Payment in installments by credit card: – 3 installments without interest with BT Shopping cards (From Banca Transilvania), Credit Europe Bank, Garanti Bank, Alpha Bank and BRD Finance.
- Cash payment to the courier
- Payment in cash and lifting the order from the showroom
- Payment by bank transfer to our account